What to do in an emergency
Do not touch anyone who is receiving an electric shock.
If a person is injured, dial 000 and ask for Ambulance.
If it is a fatality, dial 000 and ask for Police.
Do not tamper with the scene, unless it is necessary to administer first aid.
If the incident does not involve electricity
If the incident involves electricity
If power lines have fallen down
If the incident does not involve electricity
Administer first aid if required. You should contact Workplace Health and Safety Queensland who can then advise if you can touch the scene.
If the incident involves electricity
Turn off the power or try to separate the victim from the power source using a non-conductive (e.g. non-metallic) item.
When it is safe to approach the victim - the power has been turned off or the victim freed - commence first aid.
If power lines have fallen down
Do not touch anyone who is receiving an electric shock from the fallen powerlines as these may be operating at high voltage.
Notify the relevant electricity entity (Energex - 13 19 62, Ergon Energy - 13 22 96) and call the Ambulance, Fire or Police Service (000). Keep others away from the power line.
Do not attempt a rescue until the relevant electricity entity has made the situation electrically safe.
Keep in mind that an incident can be a traumatic experience; allow for counselling or discussion for the people involved or affected by the incident.
Last updated January 20, 2006