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Office of Fair and Safe Work Queensland
Department of Justice and Attorney-General
Home > Industrial Relations > Law and penalties > Queensland Government Code of Practice for Call Centres > 5. Compliance > 5.1 Breaches by Government Agencies and Agency Employees

5.1 Breaches by Government Agencies and Agency Employees

Breaches by a Government agency will be reported to the responsible or portfolio Minister who will consider appropriate changes to that agency’s policies practices and/or procedures to ensure future compliance with the Code.

Where it is demonstrated that individuals have acted in contravention of the agency’s policies, practices and/or procedures and this Code, disciplinary action may be taken where appropriate.

Last updated July 21, 2009