Access keys | Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to footer |
Office of Fair and Safe Work Queensland
Department of Justice and Attorney-General
Home > Industrial Relations > Law and penalties > Queensland Government Code of Practice for Call Centres > 5. Compliance

5. Compliance

5.1 Breaches by Government Agencies and Agency Employees
5.2 Breaches by Signatories
5.3 Enforcement
5.4 Role of Industry

The Queensland Government is committed to the implementation of this Code.

Breaches of the Code and any related Implementation Guidelines by parties to the Code as may be evidenced through non-compliance or unethical activity, may result in sanctions being invoked.

Where the breach also involves any law or statute, the matter will be referred to the relevant enforcement agency. Monitoring compliance with specific statutory requirements, however, remains the responsibility of the Government agency that administers those requirements.

Last updated July 21, 2009