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Office of Fair and Safe Work Queensland
Department of Justice and Attorney-General
Home > Industrial Relations > Law and penalties > Queensland Government Code of Practice for Call Centres > 5. Compliance > 5.2 Breaches by Signatories

5.2 Breaches by Signatories

Parties contracting to the Queensland Government
Voluntary Signatories

Parties contracting to the Queensland Government

Where signatories have a relevant contractual relationship with the Queensland Government, the Government may impose sanctions for breaches of the Code which, depending on the nature and severity of non-compliance may involve:

Voluntary Signatories

Breaches of the code by voluntary signatories will be addressed through appropriate action, which may include:

Any signatory partly or fully excluded from tendering under this code, or whose signatory status has been suspended, must be informed of their exclusion or suspension and given an opportunity to provide evidence of gaining compliance with this code after the expiry date of the period of exclusion or suspension.

If the signatory presents satisfactory evidence of compliance, the exclusion or suspension should terminate. If satisfactory evidence of compliance is not produced, then the exclusion or suspension shall continue until such evidence is produced.

Last updated July 21, 2009