Industrial relations codes of practices
Code of Practice for call centres
Code of Practice for the building and construction industry
Code of Practice on employment and outwork obligations – textile clothing and footwear suppliers
Queensland's Industrial Relations Act 1999 (PDF, 1.9 MB) and associated legislation establishes a regulatory framework providing significant minimum standards of employment for full-time and part-time employees, as well as a range of conditions for longer term casual employees. In support to the legislation three codes of practice have been developed for the building and construction industry, call centres and textile clothing and footwear suppliers industry.
The application of the provisions of these codes is, at all times, subject to the provisions of any legislation and relevant contractual arrangements.
A code of practice does not specify everything that should or should not be done to meet your obligation.
Code of Practice for call centres
The Code of Practice for Call Centres applies to all government agencies including government owned corporations. Non-government industry participants are encouraged to become signatories to the Code:
- parties contracting with the Queensland Government to perform call centre work will be required to adhere to relevant provisions of the code for all such work carried out in Queensland
- industry participants are encouraged to comply with the principles and relevant provisions of the code as a benchmark for minimum acceptable standards in the industry
Code of Practice for the building and construction industry
The Code of Practice for the Building and Construction Industry outlines specific principles and standards of behaviour that underpin best practice while promoting positive change in the industry.
- define ethics and standards of behaviour expected of all parties
- encourage best practice and improve the performance of all parties for the relevant industry
- promote a cooperative approach when dealing with various parties
- outline expectations for workplace health and safety environmental management
- maximise opportunities for local industry participation as an aspect of value for money
- encourage professional development and industry training
- encourage high standards from those involved in the industry with commitment to comply with all laws, regulations, codes of practice and contracts relating to the industry
Find out about other building and construction industry matters.
Code of Practice on employment and outwork obligations – textile clothing and footwear suppliers
The Code of Practice on employment and outwork obligations – textile clothing and footwear suppliers applies to all contracts for the supply of textile articles, clothing, footwear or related goods and components to all government agencies and other signatories to the Code. The implementation guidelines provided with this code expands on key aspects of the Code and should be read together with the Code. Contractors and employers are required to ensure that a copy of the code is available to all parties in the contract chain.
Last updated July 17, 2005
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