Inspections
Workplace incidents and inspections
Types of incidents, recording, reporting and notifying of incidents
Inspectors' powers
Entering property, what they can do under the law
Inspector conduct
The values guiding inspector behaviour
Enforcement options
Advice, verbal directions, improvement notices, prohibition notices, court orders, seizures, infringement notices, prosecutions
Making a complaint
How to complain about the quality of service received during a visit
Investigations
Why investigations occur, types of incidents investigated
