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What law applies

In order to understand the workplace health and safety requirements for personal security in the retail industry, and your obligations under the law you must consider and understand relevant legislation and codes of practice.

General health and safety obligations
What you must do
Specific regulations for personal security in the retail industry

General health and safety obligations

To understand your obligations and safety requirements you must be familiar with the:

Every Queensland employer must have workers' compensation insurance. Most employers insure with WorkCover Queensland, while a small number of large organisations have their own insurance. This insurance coverage ensures that employees injured at work receive financial support.

What you must do

It is a requirement of the Workplace Health and Safety Act 1995 that risks must be assessed and control measures then implemented and reviewed to prevent or minimise exposure to the risks.

If the regulation describes how to prevent or minimise a risk at your workplace you must do what the regulation says. If there is a code of practice that describes how to prevent or minimise a risk at your workplace you must do what the code says or adopt and follow another way that gives the same level of protection against the risk.

If there is no regulation or code of practice about a risk at your workplace you must choose an appropriate way to manage exposure to the risk. People must, where there is no regulation or code of practice about a risk, take reasonable precautions and exercise proper diligence against the risk.

See the Risk Management Code of Practice 2007 for further information.

Specific regulations for personal security in the retail industry

Under the Workplace Health and Safety Act 1995, those responsible for retail workplaces and buildings are required to protect workers and the public from death, injury or illness caused or created by workplaces and workplace activities.

People considered responsible for security in the retail industry include:

Workplace health and safety means identifying and managing exposure to risks at your workplace. Since no standard or code of practice exists for personal security in the retail industry, you must take reasonable precautions and be diligent in meeting your obligations to ensure that an adequate standard of security and personal protection exist in your workplace.

For more information, read the Guide to Personal Security in the Retail Industry (PDF, 434 KB).